Finnair App Reviews

The app lived on my iPhone for 10 seconds. You cant do anything without the finnair member id. No flight info, no booking, no checking in. Nothing.

Zero functionality unless you are a member of Finnair’s frequent flyer programme. I’d very much like to use the app but I hold oneworld status with another programme and not with Finnair. I am not going to join Finnair Plus, credit my flying to them just to be able to use the app. Finnair needs to take a leaf out of BA’s or AAs book and make their app accessible to those who need to use their airline but who don’t need or want to join their frequent flyer programme. A missed opportunity - and a pity as the app looks to be very well designed.

This app doesnt do anything unless you create an account and log into it. Other airline apps let you do things like check flight status or book a flight and create a login as part of that process. I chose another airline.

Pathetic.

Evidentially you need to have a Finnair FF account to even sign into the app. For those of us that prefer to use other loyalty programs (BA, AA) or just wish to check reservation/flight status, we are out of luck.

I cant access bookings without logging in on a Finnair Plus account? Not cool.

I have Cathay Pacific membership but fly a lot of Finnair these days. This app is not terribly helpful. 1) The first screen of the app demands you to log into a Finnair Plus account or create one. If you just want to manage your existing Finnair PNR you cannot do so without signing up for Finnair Plus. Theres no way to bypass the screen. 2) When you do create an account and then use the app to manage a Finnair PNR it will silently overwrite your frequent flyer program to the Finnair Plus one you logged in with. You can manage the booking or do online checkin and change it back to a different OneWorld FF program but: 3) it fails to validate Cathay Pacific Marco Polo Club numbers. I can enter a BA or MH FF number but not a CX one.

Wow, newer expected BigBrother approach in such a way. Trying to remember similar experience from any airline used and failed, so does Finnair app...

I installed the app and put in my Booking Reference. App says "the journey.... was successfully added to the app" but when you go to the My Journeys page it says "No booked journeys"

Good user experience and nice design. Handles managing your journey and frequent flyer benefits with ease. Cant book journeys though.

Maybe Im missing something, but it seems that guests (or members of partner travel programs) cannot use the app. I deleted it, because it seems useless to me, as non Finnair member. Ciao!

The app only seems to work if you have a Finnair account. If you have a Finnair booking but your frequent flyer program is British Airways for instance, you cant even get past the login screen on the app to manage an AY reservation. What a poor design decision.

It might be an amazing app, I cannot know... I have an American AAdvantage account and sometimes fly Finnair as a One World partner -- so I dont and wont have a Finnair Plus account. But the app requires a Finnair Plus app to enter it. Too bad as I would still like the convenience of using the Finnair app for my Finnair flights. I use the BA app and the Alaska Airlines app (Alaska codeshares with American) without having a frequent flyer account with either of them. They both let me enter my last name and record locator and it remembers it and gives me full app features. Cmon Finnair, open it up to your One World flyers!

See your miles and your trips clearly laid out. Check in and upgrade through the app. Only niggle is it crashed once.

You must enter a Fin Air number to enter the app. I want to use my American flyer number, and this this app is useless to me. Fail.

Why do I need a club membership to use this app?? Hope they change this.

Please-if we wanted a FF account with finnair, wed have gotten it already. If we chose to fly your airline , you should provide customer with an app that helps them interact with you and their booking

This app is useless without a Finnair account. I just wanted to check flight status but the app doesnt let me do anything. Ridiculous.